1. Delete from the app
Open Profile → Settings → Delete account, read the notice and confirm. Uninstalling Bareng or signing out does not delete your account.
2. Request deletion without the app
Email [email protected] with the subject Bareng account deletion. Include your account email or user ID and say whether you want to delete the account or particular data. Sending the email submits a request; it does not immediately delete an account.
We may ask you to verify account ownership. Do not send passwords, one-time codes, identity documents or unnecessary sensitive information in your first email. This channel can also be used if you cannot sign in.
3. What happens next
- An in-app request deactivates your account, revokes stored refresh sessions and push registrations, immediately stops showing your profile, posts, comments and organized activities to others, and moves your uploaded media files out of public storage. For an email request, we verify ownership before acting.
- There is a 30-day recovery period. Signing in during it can reactivate the account and cancel pending deletion. Avoid signing in if you want deletion to continue.
- Our policy requires associated personal data and backups to be deleted or irreversibly anonymized within three calendar months from the deletion request, including the recovery period. If verification is needed, we will explain how it affects processing; applicable legal deadlines remain in force.
- Contact [email protected] if you want earlier deletion or confirmation that processing is complete. A shorter legally required deadline takes precedence.
4. Data covered and exceptions
The request covers account and profile details, sign-in identities, uploaded photos and videos, posts, comments, social relationships and associated personal data in messages, activity records and backups. Removing your account does not necessarily erase every conversation or activity record belonging to other people; your personal data in retained records must be removed or irreversibly anonymized unless a legal exception applies.
Information required for a specific legal obligation or an ongoing legal claim may be retained with restricted use for the necessary period. We will explain any applicable exception. Copies saved independently by other users are outside our direct control. The end of the recovery period does not mean all media and backups have already been cleared. Files taken down for rule violations that are still within their 180-day retention period are deleted when that period ends, as described in the Privacy Policy, rather than earlier with the account.
5. Contact and related documents
Bareng is operated by PT Bareng. Contact [email protected]. See the Privacy Policy and Terms of Service for full details.